An urgent job with nobody assigned after two hours goes to whoever is duty manager. This is on, and it is the reason the card reader got looked at during a matinee.
Turn escalation on or off for the whole team.
Why this is set the way it is, for whoever asks next.
A digest at 06:00 of everything raised after the last show. Off, because the people who would read it are asleep and the people who are awake are already in the building.
Turn overnight email on or off for the whole team.
Resolved jobs close themselves after seven days unless the person who raised them says otherwise.
Turn auto-close resolved jobs on or off for the whole team.
Type to narrow the list.
Where a requester’s reply lands.
This is a demo — nothing on this page is saved.