Website changes, handled
Already have a website? You shouldn't have to pay by the hour and wait days just to change a phone number. So ask for what you want in a sentence. We'll make the change and tell you the moment it's live!
It's really that easy, and it's a great $29 a month. We don't even need to have built your site!
Ask in plain English
"Change the hours to open Sundays." That's really all you have to write! No ticket forms, and you never have to know where the file lives.
We make the change
Your request goes through the very same pipeline that builds our sites, so it gets made and checked the way a whole site does. Then it's live.
You get a patch note
You'll get a short note saying what changed and exactly when it went live. No guessing!
What you get
What your plan includes
Your plan is three things! Somebody watching that your site is up, somebody to make the small changes you ask for, and a really plain note each month telling you how it all went.
- An uptime check, every five minutes
- We check that your site is answering, all day and all night. If it stops, we know within about ten minutes and we're already looking. So you're never the one who has to notice!
- Small fixes, asked for in a sentence
- Text, images and content. Hours that changed, a price that moved, a photo you'd rather swap out. Just describe it in your own words and we'll make it, usually within a day. We love this part!
- A monthly report
- Once a month you get a really plain summary. The changes we made, how your site did on its uptime checks, and how much of your allowance is left. So there's no dashboard for you to learn!
Care
$29/month
Great for a site that needs the occasional touch-up. Just ask for a change in your own words and we make it. No hourly rate, and you never wait on a quote!
- 4 changes every month
- Text, images, and content edits
- Ask in plain English, no ticket forms
- Most changes live within a day
- A patch note for every change we make
- Cancel any time
Care Standard
$39/month
For a site that needs a few things a month. You get twice the changes of the starter plan. It's a really great fit when your hours, prices and photos move often!
- 8 changes every month
- Text, images, and content edits
- Ask in plain English, no ticket forms
- Most changes live within a day
- A patch note for every change we make
- Cancel any time
Care Plus
$49/month
For a site that changes every week. It's the same easy channel, and you get room for a steady stream of updates. Ask for as much as you want. We love it!
- 12 changes every month
- Text, images, and content edits
- Ask in plain English, no ticket forms
- Most changes live within a day
- A patch note for every change we make
- Cancel any time
Start your plan
Just tell us where your site lives. You'll be able to ask for your first change straight after checkout. It's so quick!
Which plan do I need?
Every plan is the same service. The only difference is how many changes you can ask for each month, so start low and move up if you run out.
| What you get | Care$29/month | Care Standard$39/month | Care Plus$49/month |
|---|---|---|---|
| Changes every monthUnused changes reset at the start of each billing period. | 4 changes every month | 8 changes every month | 12 changes every month |
| Text, image and content editsOpening hours, prices, photos, a paragraph that reads badly. | Included | Included | Included |
| Ask in plain EnglishDescribe it in a sentence. No ticket forms, no file paths. | Included | Included | Included |
| An uptime check, every five minutes | Included | Included | Included |
| A patch note for every change | Included | Included | Included |
| A monthly report | Included | Included | Included |
| Works on a site we did not buildNothing to move, nothing to rebuild first. | Included | Included | Included |
| Cancel any time | Included | Included | Included |
| Best for | The occasional touch-up | A few things a month | A site that changes weekly |
Questions
- Do you have to have built my website?
- Nope! That's really the whole point of a Care Plan. If your site is already out there, we're happy to look after it. You don't have to move it or rebuild it first.
- What counts as a change?
- Text, images, and content. New opening hours, a fresh photo, a price that moved, a paragraph that reads badly, a page that could use another section. If you can describe it in a sentence, just ask for it!
- What can't you do?
- There are four kinds of request we turn down automatically. Anything touching payments, anything touching logins or accounts, anything that moves or deletes your data, and anything with legal wording. Those really need a person who knows your business, so we'll tell you straight away rather than guess.
- What happens when I use up my changes?
- We'll tell you, and they reset at the start of your next billing period. Nothing breaks and your site isn't touched at all! You just can't queue another change until then, and you're very welcome to move up a plan.
- How do I ask for a change?
- Use the link in your welcome email! It opens a form where you write a sentence, we do the rest, and you get a note when it's live. Lost the email? Just ask for a fresh link on the Care Plan link page.
- Can I cancel?
- Any time you like, right from your billing page! The link is in your welcome email, or you can ask for a fresh one on the Care Plan link page. Cancelling happens on Stripe's own pages, so it takes effect immediately. Your site is yours and it stays exactly where it is. A Care Plan is a service on top of your site, never a hold over it.
Don't want a monthly plan?
Buy a pack of changes outright instead! It's one payment, they never expire, and there's absolutely nothing to cancel.
Already have a Care Plan?
Ask for your next change right here. Lost the link we emailed you? We're very happy to send a fresh one!
Don't have a website yet?
We build those too! It's one payment with no monthly fee, and a Care Plan afterwards only if you really want one.
See what a site costs